Mary, John, Fiona, and Alex work as a support team. They use email to manage communication with their customers. When Mary, the team leader, receives an email from a customer, she forwards it to one of the team members. Mary, John, Fiona, and Alex work as a support team. They use email to manage communication […]
Monthly Archives: May 2013
The #1 Reason Why Projects Are Late
Meet Hank. Hank is a professional scope creeper. Hank is very successful at making projects late. He causes confusion and frustration everywhere he goes. He’s been selected as the number one reason why projects are delayed five years straight. The secret to his success is hidden in his title– Scope Creeper. Hank just can’t stand […]