Nobody is just automatically born a great project manager, nor does becoming one happen overnight. Instead, like anything else of value in work or in life, being a great project manager is a skill – or, to be precise, a series of skills – that you have to master over time before those skills become […]
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Don’t Just Manage Your Time; Master It!
When it comes to project management, regardless of your position in the company, the size of company or even what industry you’ve been in, time is a mission critical factor that often makes completing projects a challenge. We’ve all been there: not enough time, no solid schedule, poorly defined goals and objectives, no formal plan, […]
Instant Messaging
Instant messaging has become common in our daily routine. So we have decided to offer it as part of Elementool to help you improve your communication with your team members. Especially if they are located someplace else. To start a new conversation using the Instant Messenger, please follow these steps: • Click on the ‘number […]
How to Edit Your Customer List
In this clip I’d like to introduce a new feature in our Help Desk software called ‘Customer List’. As you are probably guessing, the Customer List enables you to define your customer contact details in your Help Desk account. This way you can store and display on the Help Desk ticket form the customer name, […]
How to Create Agile Project Schedule
In this clip I’m going to show you how to create an agile project schedule. As you know, in agile development we take the project and divide it into mini projects called Sprints. There are many advantages to using the agile method of sprints. A few major ones are: • Agile development gives you better […]
Do You Have an ETA?
Visibility is one of the main reasons why projects fail. It means that the project manager doesn’t have a full picture of the project’s progress at any given moment. When you have full visibility, you’re able to stop bottle necks in your project’s progress. This allows you to make changes to the […]
Track Time Spent on Tasks
In this clip I’ll show you how you can use Elementool to track the time that team members spend on issues. Tracking time enables you to view the progress of the project and make changes to the project plan if needed. It is also useful for billing in case clients pay you by the hours […]
How to Send Daily Reports
Hi, it’s Allison again. Today I would like to present two new features that we added to the reporting section: • The option to define the view type of the Quick Reports. • The option to automatically send a daily report by email. The reports offer 5 view types: • Normal – this is the […]
How to Submit Issues Faster
Hi, I’m Allison, and I’d like to tell you about new options that we added to the Field Dependency feature. This is a very helpful feature that allows you to quickly locate and select relevant information when filling out a form. The Field Dependency feature enables the creation of relationships between fields in such a […]
Effective Time Management and Priority Settings
We want to talk to you about personal time management. This subject is a little bit of a detour from our more specific project management program. But we believe that time management is an issue that affects everyone, and it’s important that you know how to deal with it. Your ability to maximize your team […]