|
1. No software or hardware is required
- with Elementool you do not need to purchase or install any software or
hardware. Elementool hosts all the applications you need on its website. By using
Elementool you are freed from installing database server, web server or client applications.
Setting up your account takes only 30 seconds.
|
|
2. Web based - Elementool
is fully web based, and accessible from anywhere in the world using only a browser.
|
|
3. Unlimited users -
there is no limit to the number of users who can access your elementool account.
|
|
4. Rent - Elementool
rents its applications. You may stop using Elementool at any time, with no obligation.
When your project is finished you simply close your account.
|
|
5. Always updated -
Elementool constantly upgrades and updates its website and applications according
to our customers' requests and needs. We ensure that you always use the latest and
most up-to-date version of our product.
|
|
6. Fully customizable
- Elementool is a fully customizable system, which enables you to fully customize
the forms and reports to your specific needs.
|
|
Description Of Services
|
|
Single account - Customers
who run only one project and want to store all information in one database should
choose the single account option. The minimum monthly fee does not apply in this
case.
|
|
Multiple accounts -
Each account usually represents a project. If you run multiple projects and need
a separate storage space, user lists or form settings for each project, should choose
the multiple accounts option and open a separate account for each project.
|
|
Monthly fee - The amount
that is paid every month for each account you use.
|
|
Issue storage - The
total number of issues (bugs, support calls etc.) you can store in your account.
|
|
Web-based system - your
account can be reach from anywhere in the world via the Internet using only a browser.
|
|
Downloadable database for self-backup
- you can download, whenever you wish, a copy of your Issue list for self-backup
on your system.
|
|
Email notification -
Automatic email messages are sent to different account users, informing them about
Issues that are assigned to them.
|
|
Submitting issues directly from
your website - Generates an HTML form to place on your website, which
enables your customers, team members and others to submit Issues to your account,
directly from your website, without the need to login to your account on the Elementool
website.
|
|
Unlimited users - There
is no limit on the number of users that can be listed on your account.
|
|
Full customization of forms
- The Issue forms that are used to submit and edit Issues are fully customizable.
You can change the field captions, size, type, value list and more.
|
|
Free of banner ads -
The Basic package is sponsored by banner ads that are displayed on the account pages.
There are no banner ads displayed on the Advanced and Pro packages.
|
|
Advanced reports - Enables
you to search your Issue list for different words and phrases, create focused reports
with only the Issues that interest you (using AND/OR/NOT), set the fields that should
be included in your Report Query and set the fields that should be displayed on
you Issue Report.
|
|
File attachments - Enables
you to attach files such as screenshots, images and text documents to issues. The
attached files provide other users with a better description of the specific issue.
Single file size limit: Pro package - 250KB, Premium package - 1MB.
|
|
History trail - Tracks
and displays changes made by users in each issue throughout its life cycle.
|
|
Unlimited fields - Enables
the administrator to add additional fields to the issue form. The type of the fields
that can be added: dropdown, short text, date and checkbox. There is no limit to
the number of new fields that can be added.
|
|
Customizable statistic information
- Enables each user to customize the information displayed on the Welcome
page when logging in to the account. It also enables to display the statistic information
as a bar or pie chart.
|
|
Dynamic reports - Enables
users to make changes in multiple issues directly on the report in a single update
instead of opening each issue separately.
|
|
Remarks message board
- Enables users to type their remarks for each issue. The remarks are displayed
on the bottom of the issue form in a message board structure.
|