Contact Us eBooks Blog Save Time


What's Holding You Back?

Now that you can see the advantages of Elementool Help Desk, what's holding you back? Following are the most common questions from those considering Elementool Help Desk:

  • How does it compare to freeware? Unlike freeware, Elementool has a much richer feature set, more consistent and dependable upgrades, phone support, 24/7 e-mail support and is praised for its ease-of-use. In addition, it is integrated with other issue tracking applications reducing double entry and making the entire process more effective. It is also priced so competitively that it typically cost less to learn and use than the cost of the time to fuss with a weak freeware application.

  • Can I try it first? Yes. There is a free 7 day trial. Plus, unlike other SaaS applications, there is no long tern commitment and you can cancel anytime--so you're not stuck with it if it doesn't meet all your needs.

  • Can I cancel at anytime? Yes. There is no long-term obligation and no contract so you can cancel anytime.

  • How does it compare to an installed application? Elementool Bug and Issue Tracking is a web-based application. As such, there is no expensive capital hardware or software costs, no installation cost, you always have the most recent version, all upgrades are include free and anyone can collaborate world-wide in seconds--all for a low competitive price.

  • Should I develop my own in house application? You can, but seldom will you end up with a product that is as full-featured. Since it is a pay-as-you-go application, it usually costs just a fraction of what it would cost for an internal application--but it is refined, debugged and optimized from the feedback of thousands of users. The user experience is also usually much better, as are those affected by bugs--since their issues are resolved quickly.












© 2000-, Elementool INC. All Right Reserved.